terms and conditions

recycling packaging

To reduce package waste, wherever possible goods being dispatched will use and be wrapped in recycled packaging. Goods dispatched in boxed packaging will be packed, wherever possible, in appropriate sized recyclable cardboard boxes to reduce the requirement of additional packaging.

vat

Prices quoted are exclusive of VAT.  As a small organization, we do not charge VAT.

terms of sale

Unless otherwise agreed, payment is due within 15 days of invoice (for orders not paid online).  Payment should be made by cheque to EW Education or via BACS (please phone for details).  Please quote the invoice number on the reverse of the cheque.  EWE reserves the right to charge interest on all overdue accounts at the rate of 2% per month.  Ownership (title) of the goods only passes to the purchaser on full payment of the appropriate invoice.

returns policy

We do not supply goods on a sale or return basis.  Goods supplied correctly to order are not normally returnable.  Colours and designs shown on this website are representative only as a wide variety of fabrics are used.  If you are interested in a specific colour, for example please telephone or email us to check availability before ordering.  Our handloom fabrics will characteristically show slubs and random colour cotton fibre.

Items deemed unsuitable will not be accepted for return of credit. We take great pride in our service.  If however, we have made an error, please notify us within 3 days of receipt of the articles.

use of information

Information provided to us will be used for the purposes of processing your order and keeping you up to date with new products, development and special offers.  We will never disclose your details to third parties.  If you do not wish to be on our mailing list, please contact us.